Legal

Terms of Service

Last updated: July 7, 2026

1. About Balaymo

Balaymo (“we”, “us”) is an online listing and rental-management platform that helps property owners (“Keyholders”) and prospective tenants connect for medium and long-term residential rentals in the Philippines, typically for leases of three (3) months or more. By accessing or using Balaymo, you agree to these Terms.

2. Our role — what Balaymo is and isn't

Balaymo provides tools and trust checks. We do not own, operate, inspect, guarantee, or broker the listed properties, and we are not a real estate broker, agent, legal adviser, or property manager. We are not a party to any lease or agreement between a Keyholder and a tenant. Keyholders set their own lease terms and are solely responsible for the accuracy, legality, and availability of their listings.

3. Eligibility & accounts

You must be at least 18 years old and able to enter into a binding contract. You are responsible for keeping your account credentials secure and for all activity under your account. Provide accurate information and keep it up to date.

4. Listings & verification

Keyholders are responsible for the content of their listings. Verification badges indicate that we performed certain identity or ownership checks for trust and safety; they are not a guarantee of a property's condition, legality, or a Keyholder's conduct, and do not make Balaymo a party to any lease. Listings may be reviewed before they are published, and we may remove or suspend any listing at our discretion.

5. Applications, inquiries & decisions

Keyholders decide on applications directly. Balaymo does not approve, rank, negotiate, or make decisions on either side's behalf. Any lease, payment, or arrangement is strictly between the Keyholder and the tenant.

6. Payments

Unless expressly stated, Balaymo does not collect rent, deposits, or broker fees, and does not process payments between users. Never send money before viewing and verifying a unit and the person you are dealing with.

7. Acceptable use

You agree not to post false, misleading, or unlawful content; harass, scam, or defraud other users; scrape or misuse the platform; or use Balaymo for anything other than genuine medium and long-term residential rentals. We may suspend or terminate accounts that violate these Terms.

8. Disclaimers & limitation of liability

Balaymo is provided “as is,” without warranties of any kind. To the maximum extent permitted by law, we are not liable for any loss or damage arising from your dealings with other users, the condition or legality of any property, or your use of the platform.

9. Changes & termination

We may update these Terms or modify or discontinue the service at any time. Continued use after changes means you accept the updated Terms. You may stop using Balaymo at any time.

10. Governing law

These Terms are governed by the laws of the Republic of the Philippines. Disputes are subject to the exclusive jurisdiction of the appropriate courts in the Philippines.

11. Contact

Questions about these Terms? Email us at hello@balaymo.com.

Terms of Service — Balaymo